WhatsApp and website enquiry replies
Guests ask the same things all day: are you open, do you have space, where do I park, can I bring the dog.
Learn more →Managed hospitality automation
Your bookings, answered while you're busy.
Restaurants, hotels, villas, spas and tour operators lose bookings in WhatsApp threads, missed calls and PDF forms. WRLDWIDE AI sets up the automations that answer, book, remind and report, and hands the tricky ones to your team.
A short reply from a person, usually within a day.
Where bookings slip today
- A guest messages on WhatsApp at 11pm. Nobody sees it until morning, and by then they've booked somewhere else.
- The phone rings during service. Nobody can pick up, and the caller doesn't leave a message.
- A booking comes in as a PDF form someone has to retype.
- A table is held, the guest doesn't show, and nobody sent a reminder.
- The owner finds out how the day went by scrolling three apps.
Nine automations, one booking flow
Start with one. Add the others when the first one is running.
Booking intake
Most bookings start as a message, a call or a form, and then someone has to copy the details across, check availability and reply.
Learn more →Missed-call text-back
The phone rings when the floor is full, the therapist is with a client or the guide is in the water.
Learn more →Confirmations and reminders
A guest who gets a clear confirmation and a reminder is more likely to turn up, or to tell you they can't.
Learn more →Review requests and reply drafts
Most happy guests would leave a review if someone asked at the right moment.
Learn more →PDF forms to online forms
PDF forms get printed, photographed, emailed back half-filled and retyped by hand.
Learn more →Daily bookings summary
Owners shouldn't have to check WhatsApp, the booking system, the phone log and email to know how the day looks.
Learn more →Deposits and card holds
When a booking needs commitment, the guest gets a secure payment link for a deposit or a card hold, with your cancellation terms written out.
Learn more →Upsells and pre-arrival offers
A few days before arrival, guests get a short message with extras that fit their booking.
Learn more →Built for how your business books
Restaurants and bars
A Friday-night table request on WhatsApp gets an answer and a booking while the floor is full.
Hotels and villas
A villa answers a 2am WhatsApp from another time zone with availability questions and a next step, then hands it to the manager if it needs a person.
Spas, salons and wellness
A booking assistant answers FAQs “do you have a massage at 4?”, takes the booking and sends the reminder.
Tour operators and activities
A Bali surf school's missed call becomes a text with the booking link, and that becomes a booked lesson.
You stay in control
- Anything the automation isn't sure about goes to a person on your team, with the conversation attached.
- You approve the wording guests see before anything goes live.
- You can see what was sent, booked and handed over.
How it starts
1. Tell us how you take bookings today.Phone, WhatsApp, website, PDF forms, booking software: whatever you use now.
2. We map it and pick the first automation.Usually the one where bookings are slipping most.
3. We set it up and you approve it.You check the messages and the hand-off rules before guests see anything.
4. We run it and adjust.Monthly operation covers monitoring, fixes and changes as your season changes.
Pricing by venue
- Villas & hotels: from $797 setup + $149/mo
- Spas & wellness: from $397 setup + $69/mo
- Restaurants & bars: from $497 setup + $99/mo
- Tours: from $597 setup + $99/mo
WhatsApp message fees passed through at cost
Tell us how you take bookingsQuestions owners ask
Do I need new booking software?
Not necessarily. We start from what you use now and check during setup what it allows us to connect to. If it can’t connect, bookings can land in a shared calendar or sheet your team already checks.
What happens when a guest asks something unusual?
The automation passes it to a person on your team with the conversation so far, and doesn’t guess.
Can guests still talk to a person?
Yes. Guests can ask for a person at any time, and you choose who gets those hand-offs.
Which automation should I start with?
The one where you lose the most bookings today. For many venues that’s WhatsApp replies or missed calls. We’ll suggest one after you tell us how you take bookings.
What does it cost?
We scope the setup and monthly operation after you tell us which automations and channels you need.
Ready to stop losing bookings?
A short reply from a person, usually within a day.